afsalkadar
2 year ago
Problem Report

i have paid for credits not reflecting


Download the iOS report

  • afsalkadar
    2 year ago

    Why no one responding

  • afsalkadar
    2 year ago

    English plz

  • afsalkadar
    2 year ago

    I have yesterday purchased the mudfish credits and it's not showing in my balance why???? And money deducted from my bank

  • weongyo (Forums Admin)
    2 year ago

    Sorry for this inconvenience. If you paid with Apple In-App purcharse, please tell me your transaction ID. We need it to verify your payment.

    To get the transaction ID from iPhone, please check FAQ - Payments document for details.

  • afsalkadar
    2 year ago

    MMWGF6VKBJ order Id the amount was deducted and not credit added plz check and revert back

  • weongyo (Forums Admin)
    2 year ago

    @afsalkadar Thank you for this response. I can confirm that your payment was missing at Mudfish side. So I manually added your mudfish credits right now. Please check and let me know if there's something I missed.