Problem Report

1) What's your issue encountering?

Item > Setup > Advanced Mode > magnifying glass times out during RTT calculation (mudec_00558).

Tue, 22 Sep 2026 21:37:46 GMT [473.477391] [INFO] rttd: Fetching RTT information for item 383989
Tue, 22 Sep 2026 21:37:46 GMT [473.913405] [INFO] rttd: Fetched RTT information for item 383989 (15.229.201.52:1 304250)
Tue, 22 Sep 2026 21:38:00 GMT [488.226476] [INFO] sa: Sending the ping probe for keepalive: 0x1c0c80a
Tue, 22 Sep 2026 21:38:11 GMT [498.262489] [WARN] saa: MUDEC_00560: HTTP rx timeout (fd 856 timeout_secs 30)
Tue, 22 Sep 2026 21:38:11 GMT [498.262489] [WARN] saa: MUDEC_00567: vhttp_rxhdr error.
Tue, 22 Sep 2026 21:38:11 GMT [498.262489] [WARN] saa: MUDEC_00569: VHTTP_rxbody error
Tue, 22 Sep 2026 21:38:11 GMT [498.262489] [ERROR] saa: MUDEC_00558: Failed to connect mudfish API server.
Tue, 22 Sep 2026 21:38:16 GMT [503.544821] [DEBUG] saa: | GET /sp/calc?os=desktop&version=6.5.4&uid=1628128&iid=383989&rid=304250&sidfrom=-1&sidto=-1&onlytwo=1 HTTP/1.1\r\n
| Connection: close\r\n
| Host: short.mudfish.net\r\n
| \r\n

There are lots of these in the logs.

Self-Diagnosis passes all checks.

Screen recording: https://youtu.be/_so-77O2_3E

Item export:

{
  "item": {
    "category": "game", 
    "icon": "", 
    "name": "AWS Sao Paolo", 
    "rt": [
      {
        "ip": "64.252.81.0", 
        "netmask": "255.255.255.0"
      }, 
      {
        "ip": "216.198.237.0", 
        "netmask": "255.255.255.0"
      }, 
      {
        "ip": "99.77.149.0", 
        "netmask": "255.255.255.0"
      }, 
      {
        "ip": "64.252.79.0", 
        "netmask": "255.255.255.0"
      }, 
      {
        "ip": "52.95.240.0", 
        "netmask": "255.255.255.0"
      }, 
      {
        "ip": "18.231.0.0", 
        "netmask": "255.255.0.0"
      }, 
      {
        "ip": "15.228.0.0", 
        "netmask": "255.254.0.0"
      }, 
      {
        "ip": "54.233.0.0", 
        "netmask": "255.255.192.0"
      }, 
      {
        "ip": "56.125.0.0", 
        "netmask": "255.255.0.0"
      }, 
      {
        "ip": "18.96.64.0", 
        "netmask": "255.255.224.0"
      }, 
      {
        "ip": "18.229.0.0", 
        "netmask": "255.255.0.0"
      }, 
      {
        "ip": "18.230.0.0", 
        "netmask": "255.255.0.0"
      }, 
      {
        "ip": "35.55.26.0", 
        "netmask": "255.255.255.0"
      }, 
      {
        "ip": "1.178.95.0", 
        "netmask": "255.255.255.0"
      }, 
      {
        "ip": "99.77.234.0", 
        "netmask"