yuztof@gmail.com
6 month ago
Technical Support


I have a huge negative balance that I do not wish to pay, it should had stop at 0. Somehow my careless mistake at downloading a game update has put me into worse than emptying my balance and put me into debt.

  • weongyo (Forums Admin)
    5 month ago

    When I checked your configuration, it seems you're using Full VPN mode enabled. So I think your issue is triggered by this mode. Please check the document for detail why.

zulmi12
6 month ago
Technical Support

Hi,ill report about my problem when im buying credit mudfish,after payment i'm did not receive credit mudfish but my balance in my credit card has been reduce, Below I will give you proof of payment and history payment in my account

my account


my account name is zulmi12


  • weongyo (Forums Admin)
    6 month ago

    No problem. Which payment method did you use? Please show me the receipt got from PG (payment gateway) company.

SolarX
6 month ago
Technical Support

Hi can I get refund on my recently purchased subscription 4-1 that i just upgraded to 8-2.The 4-1 subscription was removed without a refund.

  • SolarX
    6 month ago

    Nope that's all. Thank you very much

jabin
7 month ago
Technical Support

I am experiencing high ping issues in “IN Asia (mumbai - amazon lightsail). I used to play battlegrounds mobile India using this server and was working perfectly with low ping. For the past few days I am experiencing ping issues with this server. Please fix it.

thankyou

  • weongyo (Forums Admin)
    7 month ago

    @jabin Frankly I didn't do anything regarding your issue. So I think your issue is from somewhere (might be your local ISP or middle of routers or Amazon AWS where mudfish nodes locate). At this moment, it's not clear at all where it's from..

CFalcon
8 month ago
Technical Support

When trying to connect to mudfish for Final Fantasy XIV, several warnings display across the screen and the auto configuration is stopped at ~50%

jabin
12 month ago
Technical Support

Hello

I am experiencing ping issues. Yesterday I was having the lowest ping I have ever experienced and was really happy about it. Today the ping became high again. I don’t know how but it would be great if I get the low ping which I got yesterday. Is there anything you can do about it? I use mobile, pc solution will not be helpful.

I play “battlegrounds mobile India”, and I use “IN Asia (Mumbai - Amazon Lightsail)” to access the game. Yesterday this server was excellent and would like to have that.

Hope you would help me.

Thank you

  • weongyo (Forums Admin)
    12 month ago

    @jabin Frankly speaking, nop. When I see your RTT information from your country to Asia India, it shows at least it requires 160 ms. I have no idea why it got 80 ms in the past. Is there any possibility that you accessed a game server locates at other country?

mudfish_002
12 month ago
Technical Support

hi idk why my currency become KRW right now, can i change it to USD?

  • weongyo (Forums Admin)
    12 month ago

    @mudfish_002 :-( Ooops... Could you please show me a screenshot for your case? I need to check where it happens.

jabin
2 year ago
Technical Support

Hello

The VPN connection is having high ping issue for the past two days while gaming. I checked on my wifi and found no issues for my wifi speed. I checked estimated ping by running ping test and found all the Indian servers having high ping. I need Indian server for running an Indian game but sadly none of the Indian servers have low ping for the past two days.

I play “Battlegrounds Mobile India” and I mostly use “IN Asia (Mumbai - Amazon Lightsail) which is on high ping nowadays.

Please help me with this issue.

Thank you

  • weongyo (Forums Admin)
    2 year ago

    If the game server moves to another location, please send me some game packets using Packet Capture with Mudfish link while playing the game with Full VPN mode.

    To update the game item of mudfish, I need some game packets to analyze.

phil4p
2 year ago
Technical Support

Hi can you please add diablo 4 Asia server

server IP TAIWAN


AEZ33R
2 year ago
Technical Support

Mudfish. I bought 2$ credit. It failed the paypal, but my bank account was reduced 20X the 2$ credit choice.

Also the reduction was not notified by Paypal, except for 1. I want a refund on the 19x that was counted. I only wanted 1 order of 2$ credit.



  • weongyo (Forums Admin)
    2 year ago

    I'd left my answer on another topic you created at Mudfish Forums (http://forums.mudfish.net). Please check when you get a chance. :-)