Dakoara
31 minutes ago
Technical Support

Hello. I noticed that I still don’t get balance. I paid in Paymentwall(Alipay method) about 34 mins ago, and til now I still don't get balance. Here I sent a screenshot of Alipay bill, and Paymentwall callback page. Thank you.

Sorry. I could not upload image. Bill ID of Alipay: 2019021822001352021019145132, seller(Paymentwall) bill ID: Order w179704215. Thanks.

  • Dakoara
    29 minutes ago

    Paid date: 2019-02-18 18:26. Thanks.

failborne
1 hours ago
Technical Support

Hello! Can I change my username?

  • kwangseok (Forums Admin)
    1 hours ago

    Unfortunately, we don't support changing username feature.

    But you can manage multiple Mudfish accounts with alias

Rogue_Operative
2 hours ago
Technical Support

Can't change subscription back to pay per traffic

  • Rogue_Operative
    2 hours ago

    Thanks

rishabhx47
6 days ago
Technical Support

Why can't I connect to the VPN? It shows 100% and everything is shown normal but my VPN just won't connect. Please help!

  • kwangseok (Forums Admin)
    2 hours ago

    You can try to calibrate MTU value to 1500- for optimize your connection and not sure which MTU value is good for you.

    MUDEC_00179

    The internet won't work if MTU sets over 1500 bytes up

glgl
4 hours ago
Technical Support

Hi there, i am playing a private server MU (InfinityMU server located at canada) can i still use Mudfish for this?

  • kwangseok (Forums Admin)
    3 hours ago

    As workaround you should use one of methods at Unsupported Games. And if you want to see it officially at Mudfish, please send us some game packets using Packet Capture with Mudfish link while playing the game with Full VPN mode.

    We need some game packets to register new game.

Vacilios
11 days ago
Technical Support

Hi,

When Mudfish is on, my internet connection stops after few minutes. I also tried changing protocols but no avail.

I'm using a 4G router.

Thanks.

  • kwangseok (Forums Admin)
    4 hours ago

    Please let us know the messages in Status - Process - Core and Problem Report at Support - Problem Report

    image

    image

doomcrack
8 hours ago
Technical Support

Having problems with FFXIV launcher

  • kwangseok (Forums Admin)
    4 hours ago
stupidpal
11 hours ago
Technical Support

Hi! Is it possible for you to add Netflix to the list of streaming sites? I routinely watch some things only available in Japan for example and this would be super useful to have instead of using the browser extention. Thanks! :)

  • kwangseok (Forums Admin)
    4 hours ago

    Unfortunately, Netflix has very strict policy to block VPN providers. So you should use Mudfish Browser Extension and test with various mudfish nodes whether it works or not.

hamdawi
11 hours ago
Technical Support

HOW I CAN buy the credit

  • kwangseok (Forums Admin)
    4 hours ago

    You can try to buy a Mudfish credit as AUD or USD with Paypal at http://accounts.en.loxch.com/ or buy at Android or iOS in-app payment

    https://docs.mudfish.net/en/docs/mudfish-policy/pricing/

milktea52011
19 hours ago
Technical Support

1

  • kwangseok (Forums Admin)
    4 hours ago

    Please try to change your Connection Protocol

    League of Legends

    China