Technical Support

Weird... Are you meaning that with Full VPN mode you're okay to play the game?

If I use KillPing (full VPN), I am able to play. Thing is that they are getting their IP banned from the game, and so I need to find a way to play the game, but keeping my real IP address.  I found a way that it seems to work, although I need to double check it. As the game is linked with my steam account for SSO, I now added a new item. So when I want to play Warface, I activate both Warface AND Steam. That seems to fix it. I'll keep you posted.

I don't know. I just tried it and I was getting the error I get when I play Warface using mudfish, which is "wrong login or password" while the game is starting. So I restarted and I change from using 2 servers (advanced mode) to just using one server for mudfish traffic. This time it worked. It connected to same servers as before but this time i did not get the error. I don't know if the restart was all it needed or changing from using 2 servers to using 1.  Ping goes down from 95~ to 43~ almost inmediatly.

> If I use KillPing (full VPN), I am able to play. Thing is that they are getting their IP banned from the game, and so I need to find a way to play the game, but keeping my real IP address. It doesn't make sense to me because using VPN it means you're changing your public IP from one you used to one of KillPing or mudfish. > I found a way that it seems to work, although I need to double check it. As the game is linked with my steam account for SSO, I now added a new item. So when I want to play Warface, I activate both Warface AND Steam. That seems to fix it. Can't guarantee that it's okay for you. > I don't know if the restart was all it needed or changing from using 2 servers to using 1. Are you meaning that using 'Basic mode (1 node)' it works fine? :-)

"... using VPN it means you're changing your public IP from one you used to one of KillPing or mudfish." Exactly but It also means that all the traffic goes by that network device. Sadly, the game developers are banning the IP blocks belonging to VPN providers as they are trying to avoid people with geographical restrictions to access their games. So they not only ban certain countries, but they also ban known VPN providers (easy to ban the ones with IP blocks from cloud providers like google for instance). I'm not completly sure what part is the part that does not make sense to you, but I hope that I explained myself better this time. "Can't guarantee that it's okay for you." So far is working. Yesterday I play for hours and it was ok. I'll try today again :) "Are you meaning that using 'Basic mode (1 node)' it works fine? :-)" So far so good. I'll try to play again today. If everything goes good, I'll go to 2 nodes and let you know the outcome of that. If that also works, I'll go back to unequipping the "steam" item. Testing is a little annoying as I need to restart the computer everytime I close the game. As if I try to re-launch it after having use mudfish, I get an error saying that the app is already running (i couldn't find any win process for the game running). I'll let you know any outcome :) thank you very much for your concern and help with this :)

I'm so lost at this point :/ I can't find any consistent configuration that will always works. For instance, in this video I made for you, you can see game working fine https://youtu.be/VNE1nL5jXsI Configured with 2 items (steam and warface) and in basic mode. The taking note of PIDs you see me doing, is because I was having these issues for which steam was seeing Warface running after I closed it, so I was not able to open it again and task manager was hidding that pid. That specific error does not happen while I was recording vids. In this other video https://youtu.be/ENfuMbQgGK4  you can see game failing with many configurations like only equiping warface and not steam, with both items equipped but with warface configured in advanced mode, etc. It looks to me like an erratic behaviour :( I lack knowledge to proper pinpoint the error and at this point I just don't know how to procedure to make it work consistently. For instance, today I've got home, I started mudfish, I launched game and I've got the "wrong login or password" error. After that, I was not able to re-launch Warface at Steam was giving me this "app already running" although there was no process in taskmanager for Warface (game.exe or wflauncher). So I restarted computer. I changed no configuration in mudfish, nothing, I did the same (launch mudfish and then launch warface) but this time it worked :/ I tried to recorded it and that is actually the first video I link here. Any help is more than welcome. Please, do tell me if you need me to do anything that can help you clarify things. Thank you very much for your time.

When I checked your comments, it seems many problems are mixed at this point.  We need to separate these to handle it easily.  Could you please confirm that with Full VPN mode enabled at mudfish, it works fine?  Depending on its result, I'll ask more questions or tests without it.

Hi, You are completly right, and I'm sorry for mixing so many things at once. I activated "Full VPN" and with Warface as the only item equipped it worked. I used the NL Amsterdam Digital Ocean node. That should answer your question. Do let me add some other info. Since we last spoke: - I've been playing with Steam item deactivated. Only Warface is active. - I've been playing with Advanced mode activated.  - The unability to re-launch the game after it has been closed (even when no visible process as running), had not happen again. The "wrong login or password" happened to me 3-4 more times. Only thing I did to "workaround" the problem, was to pick different hosts to connect in the advanced mode. Everytime, I'm playing now with advanced mode and only Warface equipped. I am really sorry for not being able to pinpoint what is the config making things go wrong. Thanks again for your help! BTW: I know some players in Warface that would benefit a lot from this, as in forums I was able to detect some others with problems in their routes too (nodes from Telia in SW and Level3 in UK are bottlenecking our connections at specific hours). I will start spreading the word about your services :) I hope that brings you more customers and also it also helps improving others game experience.

> I activated "Full VPN" and with Warface as the only item equipped it worked. I used the NL Amsterdam Digital Ocean node. Okay.  It seems Full VPN mode is working fine, right?  Then please try to follow: * Turn off Full VPN mode.  And only please activate Warface item of Mudfish. * Change a mudfish node mode (NL Amsterdam Digital Ocean) to Basic mode (not Advanced mode).  Please avoid to use Advanced mode while testing a mudfish because it makes the problem complicated to know why. * Save and restart the mudfish program completely. Then try to play the game via mudfish again.  If it doesn't work, it means Warface item of mudfish missed some of game server IPs. :-(

Hi, I followed the 3 steps you provided and I confirm that following them, the game works perfect. In case it helps, I see that with the following combination of servers the error happens: Advanced FR Europe (Roubaix - OVH) NL Europe (Amsterdam - Vultr) Sadly, that specific combination is the one that usually brings the best ping. Odly enough, I can use Roubaix - OVH with other servers in advanced mode, or Amsterdam - Vultr in basic mode, and they do work. Somehow, the 3 days I specifically tested that combination of roubaix-ovh and amsterdam-vultr, the error occurs. :)

If you prefer to use the advanced mode, then try to follow How to check the advanced node option working section with mudfish nodes you'd like to use.  Sometimes MTU causes this issue but first we need to check it.

Hi, I've followed your indications, and I confirm that the test result is positive in the what's my ip web page. I can also confirm that I can always reproduce the error in-game of "wrong login or password" if connecting via: FR Europe (Roubaix - OVH) - NL Europe (Amsterdam - Vultr) or via: FR Europe (Strasbourg - OVH) - NL Europe (Amsterdam - Vultr) So far with other servres or combinations I can play. I usually play using either: - FR Europe (Roubaix - OVH) - NL Europe (Amsterdam - HostSailor) - FR Europe (Strasbourg - OVH) - NL Europe (Amsterdam - DigitalOcean) - NL Europe (Amsterdam - HostSailor) Can you play this game via steam launcher by using the non-working (in my case at least) server combination?

> Can you play this game via steam launcher by using the non-working (in my case at least) server combination? Please let me test this issue again at my side and update it for you if there's something wrong in mudfish nodes.

Hi, Any updates on this please?

Unfortunately nop.  :-( When I checked mudfish side, I can confirm that it works fine for advanced node option but not via the steam launcher..

ok. thx anyways.

I think that Mudfish don't work on warface game. I can't login on warface with mudfish. Don't Work

Could you please confirm that it's also same with Full VPN mode enabled?