Technical Support

Please let us know what contains in * Status - Process - Core and * `mud _std .txt` files in `C:\Program Files (x86)\Mudfish Cloud VPN` https://docs.mudfish.net/en/docs/mudfish-cloud-vpn/tech-support-problem-report/#manual-mode and * `setupapi. .log` files in `C:\Windows\INF` https://docs.mudfish.net/en/docs/mudfish-troubleshooting/errorcodes/#workaround-3

Since the content in the files is too long, i will split into seperate message. mudrun_stdout.txt ================= ### 0.00 param mudrun.autologin on ### 0.00 param mudrun.shm_reclen 255b ### 0.00 param mudrun.token 392454112 ### 0.00 param mudrun.username coke_ky ### 0.00 param mudrun.vsl_space 1M ### 0.00 param mudrun.vsm_space 1M #### 0.29 run macro def MUDFISH-USERNAME=coke_ky #### 0.29 run macro def MUDFISH-HAS-CREDITS=True ### 0.54 param mudflow.rttmethod UDP ### 0.54 param mudfish.fullvpn_sid 0 ### 0.54 param mudfish.protomethod UDP ### 0.54 param mudflow.compatv1 0 ### 0.54 param mudfish.fullvpn_xp 0 ### 0.54 param mudfish.mtu 1450 #### 0.79 mrt VSL SLT_FlowSet rtadd 117.52.148.0 255.255.255.0 634 5 NA 0 -1 #### 0.79 mrt VSL SLT_FlowSet rtadd 117.52.149.0 255.255.255.0 634 5 NA 0 -1 #### 0.79 mrt VSL SLT_FlowSet rtadd 146.148.0.0 255.255.128.0 634 5 NA 0 -1 #### 0.79 mrt VSL SLT_FlowSet rtadd 178.32.126.0 255.255.254.0 634 5 NA 0 -1 #### 0.79 mrt VSL SLT_FlowSet rtadd 192.95.36.0 255.255.255.0 634 5 NA 0 -1 #### 0.79 mrt VSL SLT_FlowSet rtadd 193.105.173.0 255.255.255.0 634 5 NA 0 -1 #### 0.79 mrt VSL SLT_FlowSet rtadd 203.141.240.0 255.255.254.0 634 5 NA 0 -1 #### 0.79 mrt VSL SLT_FlowSet rtadd 203.141.242.0 255.255.255.0 634 5 NA 0 -1 #### 0.79 mrt VSL SLT_FlowSet rtadd 203.141.243.0 255.255.255.0 634 5 NA 0 -1 #### 0.79 mrt VSL SLT_FlowSet rtadd 208.94.24.0 255.255.252.0 634 5 NA 0 -1 #### 0.79 mrt VSL SLT_FlowSet rtadd 210.71.200.0 255.255.254.0 634 5 NA 0 -1 #### 0.79 mrt VSL SLT_FlowSet rtadd 46.253.159.0 255.255.255.0 634 5 NA 0 -1 # 0.79 run Trying to launch mudflow.exe # 0.91 run Launched mudflow.exe # 0.91 run Trying to launch mudwfp_proxy.exe # 1.06 run Launched mudwfp_proxy.exe # 1.06 run Trying to launch mudfish.exe #### 1.08 shmc vsl| FLOW 0 RouteAdd - 117.52.148.0 255.255.255.0 634 5 0 n #### 1.08 shmc vsl| FLOW 0 RouteAdd - 117.52.149.0 255.255.255.0 634 5 0 n #### 1.08 shmc vsl| FLOW 0 RouteAdd - 146.148.0.0 255.255.128.0 634 5 0 n #### 1.08 shmc vsl| FLOW 0 RouteAdd - 178.32.126.0 255.255.254.0 634 5 0 n #### 1.08 shmc vsl| FLOW 0 RouteAdd - 192.95.36.0 255.255.255.0 634 5 0 n #### 1.08 shmc vsl| FLOW 0 RouteAdd - 193.105.173.0 255.255.255.0 634 5 0 n #### 1.08 shmc vsl| FLOW 0 RouteAdd - 203.141.240.0 255.255.254.0 634 5 0 n #### 1.08 shmc vsl| FLOW 0 RouteAdd - 203.141.242.0 255.255.255.0 634 5 0 n #### 1.08 shmc vsl| FLOW 0 RouteAdd - 203.141.243.0 255.255.255.0 634 5 0 n #### 1.08 shmc vsl| FLOW 0 RouteAdd - 208.94.24.0 255.255.252.0 634 5 0 n #### 1.08 shmc vsl| FLOW 0 RouteAdd - 210.71.200.0 255.255.254.0 634 5 0 n #### 1.08 shmc vsl| FLOW 0 RouteAdd - 46.253.159.0 255.255.255.0 634 5 0 n # 1.22 run Launched mudfish.exe # 1.47 httpd Listening 127.0.0.1:8282 # 1.59 run Browser Type: 1, progId ChromeHTML # 1.59 run cmd: "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "http://127.0.0.1:8282" #### 1.69 shmc vsl| FISH 0 FishUserInfo - 191759 10.254.215.78 #### 2.49 shmc vsl| FISH 1 FishInterface - 3 re0 0.0.0.0 #### 2.49 shmc vsl| FISH 2 FishInterface - 4 re1 0.0.0.0 #### 2.49 shmc vsl| FISH 3 FishInterface - 6 re2 0.0.0.0 #### 2.49 shmc vsl| FISH 4 FishInterface - 11 re3 0.0.0.0 #### 2.49 shmc vsl| FISH 5 FishInterface - 12 re4 0.0.0.0 #### 2.49 shmc vsl| FISH 6 FishInterface - 13 re5 0.0.0.0 #### 2.49 shmc vsl| FISH 7 FishInterface - 14 re6 0.0.0.0 #### 2.49 shmc vsl| FISH 8 FishInterface - 16 re7 0.0.0.0 #### 2.49 shmc vsl| FISH 9 FishInterface - 18 re8 0.0.0.0 #### 2.49 shmc vsl| FISH 10 FishInterface - 20 re9 0.0.0.0 #### 2.49 shmc vsl| FISH 11 FishInterface - 26 re10 0.0.0.0 #### 2.49 shmc vsl| FISH 12 FishInterface - 27 re11 0.0.0.0 #### 2.49 shmc vsl| FISH 13 FishInterface - 28 re12 0.0.0.0 #### 2.49 shmc vsl| FISH 14 FishInterface - 29 r

mudflow_stdout.txt ================== # 0.00 rttd No UID information set yet (0) #### 0.00 shmc vsl| RUN 0 FlowSet - rtadd 117.52.148.0 255.255.255.0 634 5 NA 0 -1 #### 0.00 odr ===> Checking MTU to 14.63.214.216 ### 0.00 adn No UID set yet ### 0.00 rte RouteAdd 117.52.148.0 255.255.255.0 634 -1 5 1 0 n #### 0.00 shmc vsl| RUN 1 FlowSet - rtadd 117.52.149.0 255.255.255.0 634 5 NA 0 -1 ### 0.00 rte RouteAdd 117.52.149.0 255.255.255.0 634 -1 5 1 0 n #### 0.00 shmc vsl| RUN 2 FlowSet - rtadd 146.148.0.0 255.255.128.0 634 5 NA 0 -1 ### 0.00 rte RouteAdd 146.148.0.0 255.255.128.0 634 -1 5 1 0 n #### 0.00 shmc vsl| RUN 3 FlowSet - rtadd 178.32.126.0 255.255.254.0 634 5 NA 0 -1 ### 0.00 rte RouteAdd 178.32.126.0 255.255.254.0 634 -1 5 1 0 n #### 0.00 shmc vsl| RUN 4 FlowSet - rtadd 192.95.36.0 255.255.255.0 634 5 NA 0 -1 ### 0.00 rte RouteAdd 192.95.36.0 255.255.255.0 634 -1 5 1 0 n #### 0.00 shmc vsl| RUN 5 FlowSet - rtadd 193.105.173.0 255.255.255.0 634 5 NA 0 -1 ### 0.00 rte RouteAdd 193.105.173.0 255.255.255.0 634 -1 5 1 0 n #### 0.00 shmc vsl| RUN 6 FlowSet - rtadd 203.141.240.0 255.255.254.0 634 5 NA 0 -1 ### 0.00 rte RouteAdd 203.141.240.0 255.255.254.0 634 -1 5 1 0 n #### 0.00 shmc vsl| RUN 7 FlowSet - rtadd 203.141.242.0 255.255.255.0 634 5 NA 0 -1 ### 0.00 rte RouteAdd 203.141.242.0 255.255.255.0 634 -1 5 1 0 n #### 0.00 shmc vsl| RUN 8 FlowSet - rtadd 203.141.243.0 255.255.255.0 634 5 NA 0 -1 ### 0.00 rte RouteAdd 203.141.243.0 255.255.255.0 634 -1 5 1 0 n #### 0.00 shmc vsl| RUN 9 FlowSet - rtadd 208.94.24.0 255.255.252.0 634 5 NA 0 -1 ### 0.00 rte RouteAdd 208.94.24.0 255.255.252.0 634 -1 5 1 0 n #### 0.00 shmc vsl| RUN 10 FlowSet - rtadd 210.71.200.0 255.255.254.0 634 5 NA 0 -1 ### 0.00 rte RouteAdd 210.71.200.0 255.255.254.0 634 -1 5 1 0 n #### 0.00 shmc vsl| RUN 11 FlowSet - rtadd 46.253.159.0 255.255.255.0 634 5 NA 0 -1 ### 0.00 rte RouteAdd 46.253.159.0 255.255.255.0 634 -1 5 1 0 n #### 0.00 shmc vsl| RUN 12 FishGet - RoutingTable #### 0.00 odr - ICMP payload of 1472 bytes is too big. #### 0.13 odr + ICMP payload of 92 bytes succeeded. #### 0.25 odr + ICMP payload of 782 bytes succeeded. # 1.00 rttd No UID information set yet (1) #### 1.38 odr + ICMP payload of 1127 bytes succeeded. # 2.00 rttd No UID information set yet (2) #### 2.50 odr + ICMP payload of 1299 bytes succeeded. # 3.00 rttd No UID information set yet (3) #### 3.63 odr + ICMP payload of 1385 bytes succeeded. # 4.02 rttd No UID information set yet (4) #### 4.75 odr + ICMP payload of 1428 bytes succeeded. # 5.00 shmc Logger thread for Mudfish Core is launched. #### 5.00 shmc vsl| FISH 0 FishUserInfo - 191759 10.254.215.78 #### 5.00 shmc vsl| FISH 1 FishInterface - 3 re0 0.0.0.0 # 5.00 bck Failed to find the snode backend to set for SID 3 (retry 0) ### 5.00 adn No need to initilize ADN routine. ## 5.02 rttd Fetchs the static node information. #### 5.27 bck Backend (52.8.135.54:10007 US) is added #### 5.27 bck Backend (34.85.70.53:10007 NA) is added #### 5.27 bck Backend (103.231.89.85:10007 NA) is added #### 5.27 bck Backend (54.252.112.143:10007 AU) is added #### 5.27 bck Backend (128.199.249.211:10007 SG) is added #### 5.28 bck Backend (52.231.78.249:10007 NA) is added #### 5.28 bck Backend (13.67.112.133:10007 NA) is added #### 5.28 bck Backend (204.145.72.199:10007 US) is added #### 5.28 bck Backend (192.184.91.243:10007 US) is added #### 5.28 bck Backend (45.32.167.227:10007 NA) is added #### 5.28 bck Backend (108.61.223.141:10007 JP) is added #### 5.28 bck Backend (188.226.227.6:10007 NL) is added #### 5.28 bck Backend (210.122.36.172:10007 NA) is added #### 5.28 bck Backend (103.25.58.148:10007 AU) is added #### 5.28 bck Backend (103.216.223.16:10007 NA) is added #### 5.28 bck Backend (153.121.43.118:10007 JP) is added ####

mudfish_stdout.txt ================== [0.007000] [INFO] mudfish v4.5.2 (for x86_64) [0.008000] [INFO] Timestamp: Thu May 9 15:57:29 2019 [0.008000] [INFO] Connection protocol: udp [0.009001] [INFO] Authenticating... [0.261015] [INFO] Fetching the static nodes... [1.227070] [INFO] Fetched 418 static nodes from the master. [1.232070] [INFO] TAP-Win32 Driver GUID {746CD270-7D16-4D19-BFCF-AD114838C856} [1.232070] [INFO] TAP-Win32 Driver Version 9.9 [1.232070] [INFO] TAP-Win32 Driver MTU 1500 [1.233071] [INFO] Setting TAP-Win32 Adapter v9's MTU to 1450 Ok. [19.375108] [INFO] TAP-Win32 Driver TcpNoDelay diabled [19.375108] [INFO] TAP-Win32 Driver TcpAckFrequency 1 [19.376108] [INFO] TAP-Win32 Driver TCPNoDelay 1 [19.398109] [INFO] Ready [19.399110] [INFO] Waiting until the client's ready to handle the routing path list. [19.490115] [INFO] Listening the management console at 127.0.0.1:49404 [22.390281] [INFO] DHCP request for 00:ff:74:6c:d2:70 (Shorino-PC) from interface [22.399281] [INFO] Waiting until the client's ready to handle the routing path list. [22.404281] [INFO] DHCP discover for 00:ff:74:6c:d2:70 (Shorino-PC) from interface [22.405282] [INFO] DHCP request for 00:ff:74:6c:d2:70 (Shorino-PC) from interface [22.406281] [INFO] DHCP Client got IPv4 address now [25.399453] [INFO] MFP 0 RouteAdd - 117.52.148.0 255.255.255.0 634 5 0 n [25.399453] [INFO] Fetching new static node SID 634... [25.803476] [INFO] re385: Associating with ip 23.100.89.74 port 10008 [25.803476] [INFO] re385: Connected to 23.100.89.74:10008 (UDP) [25.804476] [INFO] MFP 0 RouteAdd - 117.52.149.0 255.255.255.0 634 5 0 n [25.804476] [INFO] MFP 0 RouteAdd - 146.148.0.0 255.255.128.0 634 5 0 n [25.805476] [INFO] MFP 0 RouteAdd - 178.32.126.0 255.255.254.0 634 5 0 n [25.805476] [INFO] MFP 0 RouteAdd - 192.95.36.0 255.255.255.0 634 5 0 n [25.805476] [INFO] MFP 0 RouteAdd - 193.105.173.0 255.255.255.0 634 5 0 n [25.806476] [INFO] MFP 0 RouteAdd - 203.141.240.0 255.255.254.0 634 5 0 n [25.806476] [INFO] MFP 0 RouteAdd - 203.141.242.0 255.255.255.0 634 5 0 n [25.807476] [INFO] MFP 0 RouteAdd - 203.141.243.0 255.255.255.0 634 5 0 n [25.807476] [INFO] MFP 0 RouteAdd - 208.94.24.0 255.255.252.0 634 5 0 n [25.808476] [INFO] MFP 0 RouteAdd - 210.71.200.0 255.255.254.0 634 5 0 n [25.808476] [INFO] MFP 0 RouteAdd - 46.253.159.0 255.255.255.0 634 5 0 n [25.809476] [INFO] MFP 0 FlowMTU - 14.63.214.216 1492 [25.809476] [INFO] MUDEC_00179: Path MTU is wrong. (1492/1450)

mudwfp_proxy_stdout.txt ======================= # 0.00 mudwfp [INFO] mudwfp_proxy started.

Status -> Process -> Core ==========================   [STDOUT] [0.033002] [INFO] mudfish v4.5.2 (for x86_64) [0.036002] [INFO] Timestamp: Thu May 9 18:23:13 2019 [0.037002] [INFO] Connection protocol: udp [0.037002] [INFO] Authenticating... [0.340020] [INFO] Fetching the static nodes... [1.773102] [INFO] Fetched 418 static nodes from the master. [2.071119] [INFO] TAP-Win32 Driver GUID {746CD270-7D16-4D19-BFCF-AD114838C856} [2.072119] [INFO] TAP-Win32 Driver Version 9.9 [2.073119] [INFO] TAP-Win32 Driver MTU 1500 [2.073119] [INFO] Setting TAP-Win32 Adapter v9's MTU to 1450 Ok. [31.567806] [INFO] TAP-Win32 Driver TcpNoDelay diabled [31.568806] [INFO] TAP-Win32 Driver TcpAckFrequency 1 [31.568806] [INFO] TAP-Win32 Driver TCPNoDelay 1 [31.594807] [INFO] Ready [31.686812] [INFO] Listening the management console at 127.0.0.1:49499 [32.594864] [INFO] Waiting until the client's ready to handle the routing path list. [34.375966] [INFO] DHCP request for 00:ff:74:6c:d2:70 (Shorino-PC) from interface [34.389967] [INFO] DHCP discover for 00:ff:74:6c:d2:70 (Shorino-PC) from interface [34.391967] [INFO] DHCP request for 00:ff:74:6c:d2:70 (Shorino-PC) from interface [34.392967] [INFO] DHCP Client got IPv4 address now [35.596036] [INFO] MFP 0 FlowMTU - 14.63.214.216 1492 [35.597036] [INFO] MUDEC_00179: Path MTU is wrong. (1492/1450) [STDERR] Empty file.

I want to check one thing.  Please try to downgrade your mudfish version to v4.5.0 found at http://mudfish.net/releases/ link then check whether this issue still is existing.  If it's solved with v4.5.0, it means there's a problem at new WFP driver which is shipping since v4.5.1.  However even if it's same with v4.5.0, it means it's completely another issue.

After downgraded to v4.5.0, the shutdown problem gone.

After tried using v4.5.0 for few days, I realised each time my pc is on for whole day and I opened mudfish, when I shutdown the pc, the problem comes again. But if I just open mudfish and pc for a while and shutdown again for experiement purpose, it seem to be fine.

Please check with this new one https://mudfish.net/releases/mudfish-4.5.3-x86_64-win2k-setup.exe

After installed v4.5.3, the shutdown problem still exist.