Kikofac3
2 year ago
Technical Support

Hi, I purchased some credits today and changed plan to subscription mode, it's showing that I can change voucher for it 4-1 8-2 etc, I wasnt sure what plan would be the best so I picked first one, but the speed limit is causing packet loss probably. when I go to change voucher it takes it will take a new amount, but the current voucher i havent even used it for more than 20mins to check the latency. is there a way it deducts that amount since I havent used it at all or I've to purchase new one from remaining credits. Thanks.